Customer Testimonials

Air Conditioner Repair in Wichita, KS 67211

“Was in a pinch and needed a repair prior to Wednesday evening of this week, in other words as soon as possible. AC was not cooling and running constantly. So I called Welch's this morning looking for service, and was unable to get any until Thursday, which would not work. Sara knew how important it was and called me back this morning with a cancelation. Ken Baty showed up to fix my AC today…….and it is feeling cooler already, which is important since I work from home. Exceptional customer service and reasonable!! They have found a new customer in me, thank you Welch's Heating and Air!

No longer feeling stuffy in here……Denise R.”

– Denise R.

Air Conditioner Installation in Wichita, KS 67209

“We are very pleased with our new air conditioner, heater, humidifier and we love the new thermostat. We have had the same equipment since 1997 and knew that we would need to replace it someday, so when Kristen told us about the free interest financing it was time to see what you had to offer.

Kenneth Baty was awesome at explaining our different options and very patient with all my questions. Kenneth worked around my schedule and even came to visit and access the home while I had daycare children here.

The install was scheduled for Good Friday, as I would not have but one daycare child here. I was surprised that the install could be so quick and even on a holiday. Kenneth Baty and Dave Furlong were our installers for our new air conditioner, furnace and humidifier. They were very polite and clean and left no mess for us to clean up. Kenneth even called me on his way here so I would know exactly when to expect him to arrive.

Earl and Lewis brought the new equipment and took out the old. Both Earl and Lewis also introduced themselves and were very polite.

I knew this was going to be a big job, but I didn't know just how long and how hard these guy would work. They were here from 8:15am until about 6:15pm, all the while working and making sure everything was correct. They even let us peek in and see them working and took the time to explain what they were doing. Kenneth was the first to arrive and the last to leave as he explained how our new thermostat worked and told us about the app on the phone that we can use.

We were very impressed with all of these men and would highly recommend Welch's Heating and Air to others. It is so nice to have a working, silent system and we can now enter the summer months without fear that our old system won't work. 🙂
Thank you!!”

– Jim and Debbie R.

Annual Maintenance Maintenance in Wichita, KS 67101

“Kenneth and the Welch’s team are phenomenal. Very knowledgeable and reliable. They educate you on your system and how to best maintain your system and are very custome oriented.”

– Kim A.

Annual Maintenance Maintenance in Derby, KS 67037

“We use Welch's for all our Air Conditioner and Heating needs. They are always very personable and provide great customer service, from the time we sechedule the service to the time the Tech comes to the house. They always explain everything they do in terminology we can understand. We especially recommend Kenneth, he has always been the tech to service our system in our new home and we feel that he is very knowledgeable and suggest products that are actually helpful and doesn't try to oversell. Thank you to the whole Welch's team for incredible service.”

– David M.

Electrical Repair in Wichita, KS 67208

“Met these professionals a few times at home shows and in their office! When we needed them for our furnace, I called. Kenneth came out and his helper Cory showed up. They put in a new motor to keep our furnace happy and performing well. Very considerate especially with us keeping our home shoe free and stayed on our drop cloths. Great personality and trusted them completely. Will have them out for our Spring check! Thanks, Welch's!!!”

– Sheila C.

Air Conditioner Replacement in El Dorado, KS 67042

“My AC quit during the hottest part of the summer. Welch’s came to the rescue very quickly so our family did not have to suffer the sweltering heat. Very friendly and knowledgeable staff. I would recommend Welch’s to anyone!”

– Lacey M.

Annual Maintenance in Mt. Hope, KS 67108

“Welch's installed my system when we built our house and I wanted to give them the opportunity to maintain my business. The service tech is very knowledgeable of how to maintain your system and get the most out of it. If he finds problems (which he did today) he takes pictures of it and explains how the problem can impact you. Luckily the part was under warranty except for labor but I will take that most anytime! He even rewired my humidifier so that I would get better use out of it on my heat pump. Once he was done, he explained everything that he inspected. Thanks for what you do Welch's!”

– Rex B.

Furnace Repair in Andover, KS 67002

“Our system was just installed a few weeks ago and there was some adjustments and education needed. He was very professional and explained all the questions and resolved the issues. We were very satisfied.”

– Len B.

Furnace Repair in Wichita, KS 67206

“Mark did great job with getting my water leak behind the heating ducts repaired. Thanks for all your help.”

– Paul B.

Annual Maintenance in Wichita, KS 67217

“Kenneth was very knowledgeable about the products that are available. Heater seems to be running fine. Thanks”

– Joan F.


Welch's Heating & Air is proud to offer HVAC services to Wichita, Andover, Augusta, Towanda, El Dorado, Rose Hill, Douglas, Derby, Haysville, Goddard and the surrounding communities. Call us at 316-733-1600 or request service online today!

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